Running a successful concrete construction business includes estimating job times, routing a driver's stops, responding to customer requests and issues, maintaining vehicles, and identifying vehicle and worker location. Until a few years ago, most businesses with fleets and mobile resources had limited tools to help maximize their performance.
Paul J. Rach Inc., a Baltimore concrete construction company, operated without a GPS tracking solution in place two years ago. Joe Spencer, president of Paul J. Rach, knew that his company's success was built on his mobile resources and also realized that additional fuel costs, vehicle mileage, and overtime were adding up and cutting directly into profit. “We were having issues of unauthorized evening and weekend use,” says Spencer. “So we decided to purchase a GPS fleet tracking solution.”
Spencer contacted Vericom Technologies, a Mobile Resource Management (MRM) company in Columbia, Md., and scheduled the installation of a MRM. A small black box containing a GPS chip set and a wireless modem was installed under the dash of each vehicle and a nonobtrusive antenna was mounted inside the windshield. Each vehicle took about 20 minutes to install.
After the installation, the management team could easily access Vericom's mapping and reporting solution from any Internet-enabled device 24 hours/day, 7 days a week. The tracking device not only benefits the company, but also helps relieve driver responsibilities. Specifically, MRM solutions help eliminate the burden of manual documentation for drivers on items such as time cards, maintenance, and mileage.
“After we installed the MRM solution, we curtailed off-hours use by 100%. We also began receiving discounts on our insurance premiums and gained vision into speeding episodes. Now if we identify a driver with a habitual speeding pattern, we counsel him accordingly,” says Spencer.
Other benefits of using Vericom's MRM systems include lower fuel expenses, labor costs, and highway mileage. Kenny Tarbart, shop foreman of Paul J. Rach, says, “The MRM solution helped us reduce our monthly overtime by two to three hours per employee as well as fuel costs by one tank per vehicle. These small, everyday savings really add up. On a monthly basis, Paul J. Rach saves a minimum of $150 per vehicle from two main areas: reduced overtime and fuel savings. That's an annual savings of over $35,000.”
Keeping up with business while managing fleet operations is an everyday challenge. Maximizing resources while minimizing expenses and taking care of customers is a recipe for success.